Product Documentation

Apart from creating content for direct consumption by your customers, we can also help you build ancillary material such as user guides, help manuals, etc. which could be used for gathering deeper knowledge about the end-product.

What is Product Documentation?

Product documentation is an essential part of any product release. Be it a software product or a hardware product, it needs to be accompanied with the appropriate documentation to ensure that the users adopt and use the product without anybody’s help. Apposite has a wide array of expertise when it comes to product documentation. From creating comprehensive online help manuals for software products to creating engaging product demonstrations for a new product release, our information architects and technical writers will create content such that the end user has a seamless experience while using the product.

Online Help Manuals

The nature of online help manuals has evolved considerably over the past few years. What used to be text-heavy online user guides has now transformed into a context sensitive collation of information. This just-in-time information is presented in the form of text, graphics, videos and simulations to ensure that the end user has only the information required for the particular task where they need help.

User Guide Documentation

User documentation as the name goes are more like end-user documents and may address various types of users of a product. The documentation can be in the form of manuals or help guides for administrators, managers, authorizers, end-users, or super admins of a product. Irrespective of the type of user, we create documentation that is easy to understand and which helps them complete the task for which they are referring to the user guides.

Product Collaterals

While help manuals and user guides help the user while they might be using the product, there might be a need to create certain documentation that explains the product and its benefits to prospective customers or users. This documentation might be in the form of product brochures, explainer videos, competitor product analysis, or infographic that presents the key data points. Our expert visualizers and illustrators ensure that you get collateral that wow your customers with visually rich content but also relevant information that helps them make a right decision about your product.

Testimonials

We just completed beta changes and I must say it looks great! Thank you and team for all the brainstorming that went into creating the course!

Swati Sengupta, Global E-Learning Manager, Nobel Biocare Services AG

Heck, you did such a good job that we should pay you twice!

Ray Horak, The Context Corporation

That is a testament to your abilities and expertise. You guys did a GREAT job, were on top of everything, and the project went off like clockwork. I don’t think many people could step in like you guys did in the middle of two big projects like that and manage them as successfully as you did, especially with the hurdles we faced with product delays and the VM issues. I just want to thank you for all the hard work and dedication!

Tony Frink – Senior Content Development Manager, Microsoft

You did a fabulous job in such a short timeframe. Thank you both very much! ..it seems anti-climactic to say thank you in one simple little sentence. I wish I had a couple of cymbals and some fanfare!!

Meg Olsen, Principal, Waypoint Ventures LLC

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