Apart from creating content for direct consumption by your customers, we can also help you build ancillary material such as user guides, help manuals, etc. which could be used for gathering deeper knowledge about the end-product.
What is Product Documentation?
Product documentation is an essential part of any product release. Be it a software product or a hardware product, it needs to be accompanied with the appropriate documentation to ensure that the users adopt and use the product without anybody’s help. Apposite has a wide array of expertise when it comes to product documentation. From creating comprehensive online help manuals for software products to creating engaging product demonstrations for a new product release, our information architects and technical writers will create content such that the end user has a seamless experience while using the product.
Online Help Manuals
The nature of online help manuals has evolved considerably over the past few years. What used to be text-heavy online user guides has now transformed into a context sensitive collation of information. This just-in-time information is presented in the form of text, graphics, videos and simulations to ensure that the end user has only the information required for the particular task where they need help.
User Guide Documentation
User documentation as the name goes are more like end-user documents and may address various types of users of a product. The documentation can be in the form of manuals or help guides for administrators, managers, authorizers, end-users, or super admins of a product. Irrespective of the type of user, we create documentation that is easy to understand and which helps them complete the task for which they are referring to the user guides.
While help manuals and user guides help the user while they might be using the product, there might be a need to create certain documentation that explains the product and its benefits to prospective customers or users. This documentation might be in the form of product brochures, explainer videos, competitor product analysis, or infographic that presents the key data points. Our expert visualizers and illustrators ensure that you get collateral that wow your customers with visually rich content but also relevant information that helps them make a right decision about your product.